Shipping policy

Clenzy Shipping Policy

Hey there, Clenzy fam! 👋 Let's break down how we get your awesome stuff to you.

Order Processing 🏭 We're on it! Most orders fly out of our warehouse within 1-2 business days. If something's holding us up (like holidays or if everyone suddenly wants the same thing), we'll give you a heads-up.

Shipping Times 🛒

• U.S. Orders:
  • Our HQ: Sunny California 🌴
  • Delivery Ninja: USPS
  • California: Usually 3-5 business days
  • Other states: Typically 5-7 business days
• UK Orders:
  • Our spot: Henley Rd, UK 🇬🇧
  • Delivery time: Usually 1-2 business days
• International Orders:
  • We use international express shipping
  • Typical arrival: 7-12 business days

Remember, these are estimates. Sometimes things like weather or customs can play party-poopers.

Shipping Costs 💸 We'll calculate your shipping at checkout based on where you're at and how fast you want your goodies. Keep an eye out for free shipping promos – we love to surprise you!

Track Your Order 🔍 Once your order's on its way, we'll slide into your inbox with a tracking number. Check your order status anytime on clenzy.us

Oops, Wrong Address? 🏠 Need to change your shipping address? Hit us up ASAP before we ship. Once it's out, we can't redirect the package.

Lost or Damaged Packages 📦 If your package pulls a Houdini or arrives looking rough, let us know within 48 hours. We'll work it out with the shipping company and hook you up with a refund or a new shipment.

International Orders 🌎 Heads up, international shoppers! You're responsible for any import duties, taxes, and customs fees. These aren't included in our shipping costs and will be collected when your package reaches your country.

Returns 🔄 If we messed up (wrong item, defective product), we've got your back on return shipping. For other returns, you'll need to cover the shipping cost.

Holiday Hustle 🎉 During major holidays, things might slow down a bit. Order early to avoid the rush!

Hit Us Up 📞 Questions? We're all ears! Our customer service squad is ready to chat during Monday through Friday, 24 hours a day. We'll get back to you faster than you can say "Clenzy."

We might update this policy from time to time. Check back here for the latest scoop.

Last Updated: [6/21/2025]

Stay cool, Clenzy crew!